FAQ

I want to return the item

Regarding the return of goodsHerePlease refer to the.

I want to exchange goods

We are going to replace and replace with "Return of item at hand" and "New purchase of desired products".

I want to change or add order contents

Changes and additions to the order contents can not be accepted. Sorry to trouble you, but please order again.
In that case, we will cancel your order, so please contact us.
※ Information such as name, address, telephone number, mail address etc. can be changed, so please contact us if you wish.

I'd like to change my payment method

Changing the payment method after your order can not be received, sorry to trouble you, but please order again. In that case, we will cancel your order, so please contact us.

I want to put together multiple orders

It is not possible to summarize multiple orders into one. I am sorry to trouble you, but please order again. In that case, we will cancel your order, so please contact us.

Did you resolve the Contact Us contents?

Contact Us window

Contact Us about the official mail order site SHOES CONCIERGE is here

Contact Us about shops, etc. purchased at the store are here

 

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